Privacy Policy

1. What we collect

We collect only the personal information needed to respond to enquiries and prepare quotes: name, email, phone, postcode and your message (Australian Privacy Principles, Privacy Act 1988 (Cth)).

2. Use & disclosure

Information is used to answer enquiries and provide quotes. It is not sold. It may be disclosed to BIOFERMENTA (Austria) solely to obtain freight/technical quotes, with your consent (APP 8 cross-border disclosure).

3. Storage & security

Information is stored securely and retained only as long as needed (APP 11).

4. Access & correction

You may request access to, or correction of, your personal information by emailing office@mynaturalpool.com.au (APPs 12-13).

5. Cookies

Only essential cookies are used; no advertising or tracking cookies.

6. Complaints

Complaints first to us; unresolved privacy complaints may be referred to the Office of the Australian Information Commissioner (OAIC, oaic.gov.au).

European GDPR/DSVGO text does not apply to this Australian site.